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HP 15.6 inch Laptop PC 15-d5000 (4V9Y1AV)
Microsoft Windows 11

Hi. My HP Laptop 15s is not charging. I have tried plugging in the ac adapter, it will blink red once but it's gone afterwards. The laptop won't turn on as well. We're trying to charge it for about 3 days now. I lost the receipt so I can't go to the store where I bought this 11 months ago.

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