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Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 8028e All-in-One Printer
Microsoft Windows 11

I can't scan duplex anymore with my new purchase of HP 8028e. My old was a 9010 and there is no option to select 2-sided. I went to upload the HP Smart and it says it is the latest version and does not need an update. I can't figure out how to print duplex with this new printer 8029e

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