• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution

‎07-29-2024 01:15 PM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wd000 (7B9S0AV)
Operating System: Microsoft Windows 11

My HP omen 16-wd0990tx with a 4050 and i5-13450H is having trouble loading blender, the 3d modelling app. I have contacted blender support and apparently thi is an issue that is occuring on multiple HP omen computers. .Basically the app renders a blank screen while it is running on the dGPU. It works on iGPU but there is a blank screen otherwise. This is disappointing because the dGPU was purchased for this very reason. The app works fine on every other computer and this is an HP specific problem. Please assist on steps to solve. Already have tried driver reinstalls, both studio and game ready drivers. Thanks

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.