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Common problems for Connectivity Issues
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‎08-02-2024 08:57 PM

HP Recommended
Operating System: macOS 12.0 Monterey

I have a Smart Tank 7305. It is refusing to print or copy, except  from my laptop. And often won't, even from my laptop, if I am in another room, even though the Wifi network is working well and the printer is on the Wifi network.

We are working in a small business team and it is essential that everyone can use the printer.

I suspect the problem may be that I set up WiFiDirect when I first set up the printer. I can't find a way of turning it off.  I'm assuming that if the WiFi Direct icon is showing in the control panel, that Wifi Direct is on.

How do I turn WiFi Direct off, so the printer is responding to any requests via our internal WiFi network.? Any ideas??

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