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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎08-16-2024 09:44 AM

HP Recommended

I have a HP Spectre x360 Convertible PC 13 -- Model 13-4105dx.

All of the sudden I have not been able to power it back on. I have already perform the BIOS reset combinations key (F6->Power On) & Windows Key plus "V" and Power button -- NO Luck! 

I had this occurrence twice (2) and it seems after many many attempts to hit the power button and with a bit of a luck few days after, I will see the light in the keyboard again light up and it will boot normally.

 

The battery is integrated and won't mess with unscrewing the back of the laptop to remove/disconnect it.

Question for HP Support:  Is there a keyboard combination I can set to use as an alternative to power up my laptop rather then the conventional power button?

Thank you,

Pablo De La Cruz

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