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I just solved the paper tray problem of paper tray being  locked on the 8 x14" setting. I took the tray out, turned it upside down, there is a little button (1/2" by 1/4"),  pull the gray button to unlock by the 8  x 14 slide then push the little gray button in and it releases the tray to slide forward to make the tray hold regular sized  paper in place. Looking at it from the top side there is a hole on the right side on tray. Better directions should be printed to explain the  situation. 

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