• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎09-01-2024 01:40 PM

HP Recommended
Product: HP Spectre x360 14 inch 2-in-1 Laptop PC 14-eu0000 (7K632AV)
Operating System: Microsoft Windows 11

I have a 2024 HP Spectre 14 that when I enable HDR in windows settings, the screen goes black. If I restart the machine, the HP logo shows up but when it boots into windows, nothing but black appears as if the screen is turned off due to the OLED panel.

Also, I was wondering if there is any way to reinstall the MyHP app and if resetting windows would get it back as it came preinstalled.

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.