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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎09-11-2024 05:00 AM - last edited on ‎09-11-2024 12:51 PM by Retired

HP Recommended
Product: HP Thunderbolt Dock 120W G4

I using a HP Thunderbolt Dock 120W G4 together with my HP ZBook Fury 16 G10 Mobile Workstation PC.
A lot of the times when I wake my computer from sleep the external monitor does not get a signal.
I have to unplug and plug in the USB-C cable from the docking station to get a signal again. 
My HP Thunderbolt Dock G2 works flawlessly with the exact same setup.
I was really hoping that the new firmware (1.5.24.0 Rev.C) would fix this, but the problem persists).

 

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