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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎09-13-2024 10:50 AM

HP Recommended
Product: HP ENVY 4520 All-in-One Printer
Operating System: Microsoft Windows 11

My Envy 4520 is no longer printing from the PC. This morning the printer was "offline" which has happened before and has been resolved by ticking the "Print offline " in one of the settings boxes. This morning although the laptop thought it was putting documents into the print queue nothing was being printed. I tried turning everything off and restarting the router, laptop and printer then removing the Wifi information and reconnecting from scratch. Everything connected but no improvements. I tried reloading print drivers and now nothing shows and the laptop can't find the printer - ANy ideas where to go from here ???

 

Chris  

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