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‎09-17-2024 11:01 PM

HP Recommended

I am unable to install printers from HP and Samsung on my new Windows 11 64bit ARM (Snapdragon) Lenovo Thinkpad. My main printer is a Samsung Express M2835DW. I've located and installed the SUPD-V4-ARM64-4.01.2.2972.exe driver, manually installed the printer with this driver. The printer is listed as installed but I cannot print. If I print a test page either nothing happens or after a long wait I get a printout with a few lines of gibberish. I had the identical experience trying to install and older HP LaserJet 1320 on the same machine.

 

I have also tried using the Samsung printer set up utilities but that has been unsuccessful setting up my computer. 

 

I've had trouble with other programs not supporting Windows 11 64bit ARM but not being able to print at all is a deal-breaker. Does HP not support this architecture?

 

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