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I have just purchased a HP color laserjet pro MFP 3301 for my small business and I am trying to set up scan to email. I have created the 2 users for my business and added our emails to the email servers. When i try to test the emails from the IP web browser site i get an error "Network error". When I try to scan on the printer it just cancels the job. The printer is connected to the wifi and the network is good. I will need to scan multiple documents to my email. Any help would be greatly appreciated as this is super frustrating. 

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