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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎10-10-2024 03:49 AM

HP Recommended
Product: OMEN Laptop - 17-cb1030ur
Operating System: Microsoft Windows 11

Hello.

While updating the BIOS (sp154057.exe , rev.date: August 15th) on the operating system, the laptop suddenly lost power. Since the BIOS did not load afterward, I tried to complete the BIOS loading process using the “USB recovery” method. When I load the latest version onto a USB disk and press WIN+B, the BIOS loading window opens and loads. It requires a restart. After doing this, the BIOS still does not load. I want to load previous versions (e.g., sp149750.exe), but this time WIN+B does not activate the loading command as it did with the new version. Please help me. Is there a problem with this version? Is it possible for you to release a new version?

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