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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎10-24-2024 07:47 AM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-c0000 (343L1AV)
Operating System: Microsoft Windows 11

Hi,

 

I bought 2 years ago a Laptop Omen 16-c0087ng. Immediately as i received it i noticed the hinges design was weak, e.g. the top cover connection with the hinges was weak and it was bulging the plating when pulling open. after a month the bezel of the screen cracked and a couple of months more the screen turned off. I opened the laptop and i discovered that the whole hinges broke off from the connection with the screen, damaging the LCD display in the process. The laptop is out of warranty so ill have to repair the laptop on my own. Can you please quote me a price for a full display panel assembly from hinges up? I mean the whole top cover incl the display 'n all. Id use some counsel regarding what i should pay attention to when doing the replacement/ repair. thank you!

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