• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎10-29-2024 09:58 AM - edited ‎10-29-2024 09:58 AM

HP Recommended
Product: HP EliteBook 850 G7 Notebook PC (8TP60AV)

Hi, after latest bios update (01.18.01 Rev.A) my notebook have several problems -

1.) WiFi stopped working. Doesn’t matter if it’s in OS or booted liveUSB. In windows give error 10 (can’t start device).

2.) there aren’t any output audio devices found. 

I tried several drivers, different OS but can’t make it work. In the past after clean windows OS install I saw wireless in user setup screen. Now it says there’s no network. I tried downgrade bios but that didn’t help either. Bios factory settings too. 

anyone facing same issue? Did HP released broken bios that destroyed my device? Warranty expired 1 month ago. 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.