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HP Pavilion Gaming - 17-cd0526na

SysInfoCap.exe is running on the nVidia GTX 1650 causing unacceptable battery drain, I disabled autorun of SysInfoCap.exe to prevent this, but then HP Support Assistant can't function, and fastboot stops working. I have re-enabled SysInfoCap.exe for the time being. Any thoughts please?


Services - HPSysinfo.Cap
SysInfoCap.exe
893 KB (914,528 bytes)
27 ‎October ‎2024, ‏‎22:19:24
location C:\Windows\System32\DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_5fcc4d0255718ecc\x64\

Note : There are 16 other instances of this app scattered around various HP app' locations, all different versions and dates.

Pavilion 17-cd0526na 17.3" Gaming Laptop - Intel i7-9750H, GTX 1650 4GB, 1 TB HDD & 512 GB SSD, 16GB Ram - Dualboot Windows 11 Pro and MXLinux
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