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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎11-25-2024 01:18 PM

HP Recommended
Product: HP EliteDisplay E243i 24-inch Monitor

This screen is 16:10, 1920*1200px. When I connect my Xbox Series X, the original 16:9 picture is forced to be 16:10 which means that the picture is pulled vertically.

 

I understand that Xbox cannot resize the image, but the screen should show the 16:9 picture with black lines at the edges in order to provide the original size.

 

I can't find any way to set this. Unfortunately I have to sell it if there is no solution. Is there any driver updates via usb or something?

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