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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎11-26-2024 01:07 AM - edited ‎11-26-2024 01:08 AM

HP Recommended
Product: HP Elite x360 1040 14 inch G11 2-in-1 Notebook PC (8Y1P5AV)
Operating System: Microsoft Windows 11

Whenever I connect an external monitor to my Elite x360 laptop, a pop-up message from Windows appears that says:

Get an app to open this 'hpx' link

What is this about? I tried to research this but couldn't find any information.
I also checked the manuals but there is no mention of HPX.

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