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HP Recommended
HP Notebook - 15-db1041nm
Microsoft Windows 10 (64-bit)

Hello,

my bluetooth mouse keeps connecting over and over again and thus creating multiple devices in Bluetooth section.  So instead of Windows recognizing already connected device, it adds a new one, and that happens when I power up/restart the laptop.

There is no harm to the system other than I am curious of why it happens and instead of OS just reconnecting the already paired mouse, I need to connect to the 'new device' every time the system (re)boots. Sofar I have searched criscross Internet and done following:

- scanned system with sfc and dism (no issues),

- went to safe mode, deleted previous drivers for WIFI and Bluetooth and installed latest ones from the HP (also tried multiple older drivers),

- ran Bluetooth troubleshooter with no success,

- disabled Network Discovery.

 

None of this helps so I'm inclined to think that it is a fault in my mouse (which otherwise works just fine).

This happens over the course of the last year.

 

Any ideas?

 

ApplicationFrameHost_2024-12-19_19-30-33.jpg

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