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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎01-01-2025 11:21 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T53AV)

I got the Victus 16.1 AMD Ryzen 7 7840HS w/ Radeon 780M Graphics. I got updated drivers and I had no issues so far however recently especially when I start a game or some apps consumes a little more power screen goes black for a second and comes back to normal again. If I still try to use the app, the screen goes completely black and power button blinks when those things are happening. If the screen goes blank for a long time at that time the power button light goes off too. The laptop does not turn off itself because I can hear the video playing in the background for example. I can not fix this problem and I have no idea what is causing this.

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