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01-27-2025
03:34 PM
- last edited on
01-28-2025
06:24 AM
by
SNicollas
Product: HP OfficeJet Pro 8028 All-in-One Printer
I have an HP Office Jet 8028 I get a message on the screen problem with printer notify support . Also has an EVENT CODE 71.02.41A I followed instructions did a full reset still has the same message and event code .
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