• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎01-28-2025 03:17 AM

HP Recommended

hi, I have a HP Envy 6020e and whenever I try to print documents double-sided there is always a difference in the header margins so when looking at a multi-page document, the footer page numbers are at different heights and the text at the top starts in different positions. 

I have searched extensively and only seem to find the same basic answers that don't make any difference. I'm clearly not the only person with this issue and wondered if some body had found a solution yet or would i be better returning the printer as this has never been an issue on my two previous HP printers.

I'm using windows 11 and the gutter setting is to the left and all over margins are set equal. I'm printing in portrait style. 

Thanks in advance. 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.