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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎01-30-2025 02:40 AM

HP Recommended
Product: HP E27u G5 QHD USB-C Monitor
Operating System: Microsoft Windows 11

hello.

i have this configuration:
HP ProBook 465 G11 → USB-C → HP e27u G5 (Monitor 1) → DP Cable → HP e27q G5 (Monitor 2)

on monitor 2 i got only 1920x1080 (probook resolution) instead of its native 2560x1440.

thanks for advise.

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