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‎01-30-2025 03:28 PM

HP Recommended

I just moved and tried to connect my HP ENVY4500 to my new wifi.  The printer finds the wifi, but when i input the password, it says it can't connect.  I tried unplugging the printer and router, then restarting...nothing!  This printer has  been working for years wirelessly.  Here's what I've tried:  The printer says wireless is on.  When i hit the setup wizard, it finds the wifi network.  But then it asks for the WPA/WEP.  I assume that's the network password (if not, then that's my problem!!). When i enter the password, it says can't connect.  (And the password has worked for my pc's, phone and tablet, so it is correct).  Any thoughts???

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