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‎01-31-2025 08:41 AM

HP Recommended
Product: HP OfficeJet Pro 9014e All-in-One Printer
Operating System: Microsoft Windows 11

Often I am not able to scan a document form the printer to my PC. If I select my computer on the printer's display it will give an error message saying the the computer is not available. On my PC the  "scan to computer" app also shows an error saying "scan to computer not available". Disabling and re-enabling the app will not solve the problem.

Printing and scanning  from my PC works fine. "Hp Print and Scan Doctor" will not find the issue, neither will it solve it.

What else can I do?

 

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