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HP Recommended

Hp omen keeps crashing, blue screen (sometimes)

 

I've ran a handwear check and got nothing

My dump files are also showing me nothing 

Here is everything from WinDbg, please help 🙁

************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   NonInteractiveNuget : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true
   EnableRedirectToChakraJsProvider : false

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.016 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.062 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 42

Microsoft (R) Windows Debugger Version 10.0.27725.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\020125-15062-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 26100 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0xfffff803`a5400000 PsLoadedModuleList = 0xfffff803`a62f4870
Debug session time: Sat Feb  1 17:22:13.559 2025 (UTC + 1:00)
System Uptime: 0 days 0:05:53.532
Loading Kernel Symbols
...............................................................
................................................................
...............................................................
Loading User Symbols

Loading unloaded module list
...................
For analysis of this file, run !analyze -vnt!KeBugCheckEx:
fffff803`a58b85d0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffa801`9283c200=????????????????
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
	component can usually be identified with a stack trace.
Arg2: 0000000000000500, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: fffff803a63c33a0, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
	additional information regarding this single DPC timeout

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 4578

    Key  : Analysis.Elapsed.mSec
    Value: 11591

    Key  : Analysis.IO.Other.Mb
    Value: 3

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 28

    Key  : Analysis.Init.CPU.mSec
    Value: 1937

    Key  : Analysis.Init.Elapsed.mSec
    Value: 42310

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 94

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27725.1000

    Key  : Analysis.Version.Description
    Value: 10.2408.27.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2408.27.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x133

    Key  : Bugcheck.Code.TargetModel
    Value: 0x133

    Key  : Dump.Attributes.AsUlong
    Value: 31808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x133_DPC_nt!KiIdleLoop

    Key  : Failure.Hash
    Value: {aa2c7b44-71a3-1405-6cf6-f2b87b7cc565}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 7497cf94

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 1

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 0

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 0

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 38408431

    Key  : Hypervisor.Flags.ValueHex
    Value: 24a10ef

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7


BUGCHECK_CODE:  133

BUGCHECK_P1: 0

BUGCHECK_P2: 500

BUGCHECK_P3: 500

BUGCHECK_P4: fffff803a63c33a0

FILE_IN_CAB:  020125-15062-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x31808
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffffba0dfa580040

DPC_TIMEOUT_TYPE:  SINGLE_DPC_TIMEOUT_EXCEEDED

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:  
fffff889`64e45c40 00000000`00000000     : fffff889`64e46000 fffff889`64e40000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


SYMBOL_NAME:  nt!KiIdleLoop+9e

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.26100.2894

STACK_COMMAND:  .process /r /p 0xfffff803a63cdf80; .thread 0xffffba0dfa580040 ; kb

BUCKET_ID_FUNC_OFFSET:  9e

FAILURE_BUCKET_ID:  0x133_DPC_nt!KiIdleLoop

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {aa2c7b44-71a3-1405-6cf6-f2b87b7cc565}

Followup:     MachineOwner
---------

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