• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP LaserJet P1005 Printer

I am reaching out regarding my HP LaserJet P1005 printer, which I am unable to use with my Mac running macOS 15.3. I have attempted to download and install the available drivers, including the "HP 5.1.1 Printer Software Update" and other legacy drivers, but they either fail to install or are marked as incompatible with my operating system.I have tried alternative troubleshooting steps, such as resetting the printing system, using the HP Smart App, and searching for community-supported solutions, but none have resolved the issue. Could you please guide me on getting my HP LaserJet P1005 to work with macOS 15.3? If there are updated drivers, firmware updates, or alternative methods (e.g., generic drivers or third-party solutions) that you recommend, I would greatly appreciate your assistance.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.