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‎02-12-2025 11:20 AM

HP Recommended

As of today my Envy 4522 is only printing in B&W.  Tried printing from Excel, Word & Adobe pdf.  Rebooted printer and laptop,  Cleaned printer heads (twice).  Seems to be ample ink in B&W and colour cartridges.  Test print, from printer, does colour.  Checked for "B&W only" settings in print properties - none found set.  My next thought is to uninstall/ reinstall the printer.

Laptop is on Windows 11.  Any thoughts/ suggestions please?

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