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‎02-28-2025 02:12 PM

HP Recommended

Hi,

 

Please help. I have an HP Laserjet 3301 cdw something or other. It is forever going offline. I've been in touch with HP and it worked for a while but has now started going offline several times a day. I have just run the diagnostics tool on the HP Smart app which really isn't all that smart. It told me it had fixed the problem, and then as soon as I tried to print the test page, my printer told me it's offline.

 

It is set up on a network and connected to network by cable. This should not be happening.

 

Can someone please help? This is ridiculous.

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