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‎03-14-2025 01:13 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z4AV)

Hello,

I'm having trouble using the USB-C port on my HP Victus 16 laptop to connect an external monitor via a USB-C to DisplayPort 1.4 cable. Although the cable works perfectly with other computers and my monitor supports DisplayPort 1.4, my laptop fails to detect the monitor.

I have already updated the drivers and firmware, but the issue persists. Has anyone encountered this problem before or found a workaround? Any insights or suggestions would be greatly appreciated.

Thank you in advance for your help!

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