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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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Microsoft Windows 11

hello community, my computer works just fine except for the screen wich stays black. if i look diagonally i can see super vaguely that the screen is on (the visible things are those that are white such as the time on the login screen or the hp logo when it turns on) but there's not enough light i guess? i am now using it with a second screen connected through hdmi.

HP Laptop 15s-fq5028nl (7F3L5EA)

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