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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-28-2025 01:47 PM

HP Recommended
Product: HP Officejet Pro 8625 e-All-in-One Printer
Operating System: Other

After upgrading to MacOS Sequoia 15.3.2 on MacBookAir M1, 2020, Scan to Computer no longer works.  Attempting to Enable Scan to Computer results in error message:   Communication Error:  Unable to communicate with device...

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Yet normal printing works as before and the HP Easy Scan App works - but it is not a convenient or robust as Scan to Computer has been in the past. 

 

 

 

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