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‎03-29-2025 04:37 PM - edited ‎03-29-2025 04:47 PM

HP Recommended

This post is regarding the hp victus 16 (88H75EA)

I've had a well-known issue with the victus & omen laptop's motherboard (the hall sensor issue to be specific). In this malfunction, the hall sensor basically thinks the laptop's lid is closed when in actuality it is not & persists in repeatedly shuttering the screen and keyboard power on & off.

It is a known hp design flaw, which hp refuses to acknowledge. I've already reported & had a case with hp Malaysia for almost 2 months now & my issue is still not fixed. I'm tired of their customer service telling me off by saying that "we are expediting this case" when nothing is actually being done.  Now they have delayed it even further.

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