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‎03-29-2025 08:34 PM

HP Recommended

Hello

My laptop just stopped charging and won't respond even when plugged in. Nothing, no lights on anywhere.. These are the steps I've taken:

Checked the charging cable connections and plugged it into a different outlet with no response

I've replaced the charging cord with no response. 

I've opened the back of the laptop and pulled out the DC Power Jack Cable for HP 799749-Y17 REV:B SUYIN. I can't find this exact charging port anywhere.

I've purchased and installed the REV:A port with no results. 

Does anyone know where I can find this exact charging port or one that is compatible with HP 15. Please any help is appreciated.

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