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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎04-07-2025 02:32 PM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck2000 (70X02AV)
Operating System: Microsoft Windows 11

Hey everyone, hoping someone can help, if possible. I've been having sporadic issues with my Omen laptop whereby occasionally, and happening a lot more frequently recently, my screen will go black but will have multiple versions of my Taskbar throughout the screen. I've all Windows updates, BIOS up to date, ran all hardware diagnostics on the laptop and everything showing as good. I've reset the laptop (disconnect charger and hold Power for 15 seconds, then boot with charger connected).

 

The issue seems to be happening more and more frequently and when the issue happens it either goes away itself after a few seconds or stays indefinitely unless I hit the Windows key.

 

drunkendwarf_1-1744057934634.jpeg

 

 

Any help would be greatly appreciated.

 

Cheers.

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