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HP Recommended
HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f2000 (74R51AV)
Microsoft Windows 11

My HP Spectre X360 USB-A Port stopped working all of a sudden.

Wondering if someone can look up this HP diagnostic code: 64jf9s-brqckl-xd7wxf-8d0d03

 

Saw some solutions marked as driver was causing an issue but not sure how to fix. I deleted root usb host & mouse devices and let them restore via laptop reboot but did not resolve the issue.

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