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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎06-01-2025 12:20 AM

HP Recommended

Hi, I’ve been using instant ink for years and it’s been great. I’ve not used my printer in months and I’m still being charged instant ink subscription. I get emails telling me to check my account and when I log in it tells me to set up my subscription and there is no way to cancel as it looks like I don’t have a plan anyway so the email is saying one thing and my account is saying another. It’s been 5 months now and the charge has increased even though I’m not using my printer and I’ve had no ink sent for much longer than that. I recall the service used to reduce or cease if the printing reduced or the printer wasn’t connected. Bug this doesn’t appear to be the case anymore. The virtual assistant couldn’t help either. Life has been busy so I now have time to try and sort this out. I’d like to raise a complaint please and look at a refund. How do I do this? 

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