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‎06-12-2025 10:07 AM - edited ‎06-12-2025 10:24 AM

HP Recommended

Our CISO set a password on the OfficeJet Pro 7740 Wide Format All-in-One Printer, however he did not record it anywhere and now we're locked out of the printer's web portal interface.  If there is a way to perform the factory reset on the device, we cannot find it.  All we can locate is a partial reset, which does not clear the admin password.  We need to do a full, factory reset and clear the saved admin password.  Any assistance will be appreciated.  Thank you in advance.

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