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‎06-15-2025 07:48 AM

HP Recommended
Product: HP Pavilion All-in-One - 23-q110na (Touch)

Hi all,

I'm trying to recover or roll back the BIOS on my HP Pavilion All-in-One 23-q110na.
The latest BIOS file (SP93282 – A0.13 Rev.A) fails with the error:

“The System BIOS recovery failed. Unable to open BIOS Image file. Error code: 13”

I'm looking for an older version of the BIOS, ideally A0.07, A0.09, or A0.11, that is compatible with platform ID CRU.

Would anyone happen to have a backup or SoftPaq link (e.g. SP93xxx.exe) to an earlier working BIOS for this model?

Serial Number: 4CH6167T3V
Current issue: BIOS recovery won't load A0.13 and I suspect an older version may still work.

Thanks in advance for any help!

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.