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Hi, I recently bought a used HP ENVY 6452e printer from a local thrift store / donation center. Unfortunately, the printer is still locked to the previous owner’s HP account (HP+), and I can’t print or set it up with my own HP Smart account.

I don’t have any way to contact the original owner. I just want to use the printer normally with my own account.

Is there any way HP support can unlock it or unlink the old account from the device?

Thanks in advance!

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