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06-27-2025
02:40 AM
- last edited on
06-28-2025
09:06 AM
by
A_Gayathri
Hello HP/HyperX Support Team,
I own a HyperX Cloud II USB headset (HP-specific model) currently on firmware version 4.1.0.3 (4103).
After updating, I noticed some sound issues and learned there might have been a prior HP firmware version (e.g. 4102).
Could you please provide me with any official older firmware release for the HP version that predates 4103?
Product model: HyperX Cloud II (HP USB sound card)
Firmware currently installed: 4.1.0.3 (4103)
Serial Number / Order number: [your serial or order number here]
Hello HP/HyperX Support Team,
I own a HyperX Cloud II USB headset (HP-specific model) currently on firmware version 4.1.0.3 (4103).
After updating, I noticed some sound issues and learned there might have been a prior HP firmware version (e.g. 4102).
Could you please provide me with any official older firmware release for the HP version that predates 4103?
Product model: HyperX Cloud II (HP USB sound card)
Firmware currently installed: 4.1.0.3 (4103)
Serial Number / Product 4P5MOAA
Serial Edited (Removed SN)
Thank you for your assistance.
Best regards,
Waleed
Thank you for your assistance.
Best regards,
[Waleed]