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Hello HP/HyperX Support Team,

 

I own a HyperX Cloud II USB headset (HP-specific model) currently on firmware version 4.1.0.3 (4103).  

After updating, I noticed some sound issues and learned there might have been a prior HP firmware version (e.g. 4102).  

Could you please provide me with any official older firmware release for the HP version that predates 4103?

 

Product model: HyperX Cloud II (HP USB sound card)  

Firmware currently installed: 4.1.0.3 (4103)  

Serial Number / Order number: [your serial or order number here]

Hello HP/HyperX Support Team,

I own a HyperX Cloud II USB headset (HP-specific model) currently on firmware version 4.1.0.3 (4103).
After updating, I noticed some sound issues and learned there might have been a prior HP firmware version (e.g. 4102).
Could you please provide me with any official older firmware release for the HP version that predates 4103?

Product model: HyperX Cloud II (HP USB sound card)
Firmware currently installed: 4.1.0.3 (4103)
Serial Number / Product 4P5MOAA

Serial Edited (Removed SN)

Thank you for your assistance.

Best regards,
Waleed

Thank you for your assistance.

 

Best regards,  

[Waleed]

Who Me Too'd this topic
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