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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎06-29-2025 02:24 AM

HP Recommended
Product: HP Pavilion Notebook - 17z-g000 CTO
Operating System: Microsoft Windows 10 (64-bit)

My laptop (HP Pavilion 17z-g000 (Touch) - K8Z00AV) started boot-looping with the ACPI BIOS Error after a Windows Update

I've tried to locate a Suitable BIOS Update to hopefully resolve the Issue, but I can't find one that works (I got one to get to the Installation Stage, but it gave a "Unable to open BIOS Signature file" Error, which I assume is because it's the wrong BIOS File)

I have also tied Reseating/Replacing the RAM, Reinstalling Windows on the SSD using another PC, Resetting/Reconfiguring all BIOS Settings to no avail

I cannot access any Windows Startup/Recovery Tools as those cause the Error to show up as well

I would appreciate any help, info, and possible a BIOS Update file if there's one available

Laptop Info:
 - Product Name: HP Pavilion Notebook
 - Product Number: K8Z00AV
 - System Board ID: 80B0
 - BIOS Version: F.54
 - Processor Type: AMD A10-8700P

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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