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Common problems for Connectivity Issues
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HP Recommended
HP LaserJet MFP M139we Printer
macOS 14.0 Sonoma

Hi!

My m139we printer was working fine until recently. I unplugged it to move to a new apartment, then plugged it back in, and since then, an orange exclamation point appears when I open it, followed by an rd message on the display. I can't connect to the network, nothing happens anymore. My Google searches indicate that it might be a matter of updating the firmware, but without wifi, I can't do it. What should I do?

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