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‎08-23-2025 10:09 AM

HP Recommended

Hi, I recently bought an HP product with model number "Victus Gaming Laptop 15-fb3036AX", I am a little doubtful about the product i have purchased.  I have 2 issues right and making me feel an uncomfortable purchase. 

 

1) model is not searchable with model number on official HP Product list page. Very strange. Even after giving serial number it is giving error message show in below screen grab:

Sachin1411_0-1755964819353.png
2) At the time of purchase Salesman informed me about having SSD with 2 slots for expansion. I purchased. But after research i found that there is only one slot. And the support pages is too complicated which mention all fb3*** products. It took me 1.5 hrs to find out that i may not have 2nd slot, but still i am not sure.

 

What should I do in this case. When I am not happy with the purchase? 

 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.