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‎08-26-2025 01:35 PM

HP Recommended

Mac Studio with Sequoia 15.6.1 and HP Office Jet Pro 8710.  

 

Two days ago, using an earlier version of Sequoia, I was printing normally. Just fine. No issues.  Updated my computer OS and now jobs won't print.  No error messages.

 

The job goes to the print que.  I immediately get a message that the job's printed, except that it hasn't.  The printer and computer are talking to each other because the printer makes the noise that it is starting to print, but stops. Thinking perhaps WiFi was the problem, I connected my computer and printer via a cable. Same result.  Whether WiFi or hardwired, the computer definitely sees the printer.  I'm also unable to print from my iPhone running iOS 18.6.2.  

 

I've checked the cords. I've turned the printer on and off.  I've removed the printer from the computer several times and reinstalled it. I've checked for driver updates (nothing for Apple products). I've looked online for compatibility issues between Sequoia and the HP 8710 (nothing).  I've unplugged the printer for 18 hours hoping that the printer fairies would fix it.  

 

My printer is too old to qualify for HP Support unless I pay $99.  If I'm going to invest $99, I may as well buy a new printer.

Very frustrating because the HP Office Jet Pro 8710 is a work horse.  Although it's older, it's been working great and I don't want to replace it.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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