-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
10-08-2025
04:27 PM
- last edited on
10-09-2025
01:09 PM
by
Raj_05
Good afternoon.
I have a similar issue. I just installed Tahoe IOS and have an HP Officejet Pro 8620. The previous app (old HP app) connected fine with the printer but this one does not. I have the app on my iPhone and there it recognizes the printer and works fine. On my computer when I open the app it goes through its startup and then says to enable local network permission for the hp app. That was not a problem, it was open. I uninstalled the printer and the app and then reinstalled both of them. That did not resolve the problem. Again, the app is working fine on my phone but not on the computer. Please advise and thank you.