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‎10-27-2025 12:56 PM

HP Recommended

 

Subject: Inquiry About External Battery Model for HP Pavilion 17-ab431ng

I own an HP Pavilion Notebook 17-ab431ng (Serial Number: 5CD8418SR2).

This laptop uses an external/removable battery, but mine is missing.

I would like to know the exact original battery model and specifications that come with this laptop.

 

Please provide me with the following details:

Official HP battery part number (P/N)

Battery voltage (V)

Number of cells (4-cell or 6-cells

 

I need to purchase the correct and compatible battery

 

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