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‎10-28-2025 01:28 PM - last edited on ‎10-29-2025 03:26 AM by Moderator

HP Recommended

I’m a new HP customer and really loved my Omen Max 16 until it failed recently. My case  #has been in escalation for weeks. HP has now moved it to “high priority repair,” but after delays and miscommunication I’ve lost confidence in the reliability of the repaired unit.

I’m not trying to complain publicly, I just hope someone on the HP team who handles customer experience or satisfaction reviews can take a look at this. I’d truly like to come away from this process feeling good about HP again.

Thank you for any help in getting this resolved fairly.

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