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‎10-30-2025 04:53 AM

HP Recommended

Hello community, 

I work in a big banking environment , and we have a lot of HP ELITE X2 G4 . 
Since the update to Windows 11 most of the front cameras of this devices stop working or have a lot of failures . The rear camera works fine and never fails .
We already tried FW update , Driver update and check if any option is blocking the access to the camera . 
Nothing solved the problem . We don't know if there is already a fix for this problem and why it is happening .
I believe that this is a incompatibility between the driver and Windows 11 . 

Can you help me with this ? and suggest any solution ? 

Maybe a newer driver or fw update that I don't know .

This is very impactful in the employees daily lives .

Thank you in advance 

 

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