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‎11-29-2025 01:59 PM - edited ‎11-29-2025 03:11 PM

HP Recommended
Product: HP OfficeJet Pro 9135e All-in-One Printer

Today I allowed my OfficeJet Pro 9135e printer to update its firmware.

 

I cannot print from my Windows 11 (23H2) laptop after installing firmware version 6.23.5.67-202507241513. Message is "Unable to print. Rendering failed. Print job unable to print. Please check if printer driver is up-to-date and configured correctly."

 

Previous version was 6.23.5.3-202503240855, which worked fine. I suspect the printer itself is OK but the new firmware is bad.

 

Please help me get my printer working again.

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