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‎10-18-2011 08:06 AM

HP Recommended

Hello.

 

I was trying to update the firmware for HP P1102w, and it seemed to be failed. After waiting for a long time, it ended up with the error message, "restart the power cycle and try again" or something like that.

 

After that, it did not appear in my network, and I lost the web interface and print capability. My rounter does not show its presence. The printer has solid purple lights on WiFi and triangle light.

 

I tried to way to do factory reset, but I could not find it.

 

I understand that firmware failed is critical. Does anybody know how to fix it?

 

Thank you very much.

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